Question 1

How does FROG @ease for Bullfrog Spas work?

Accepted Answer

The @ease System combines the proven FROG mineral formula for killing bacteria with SmartChlor Technology that maintains a consistently low chlorine level for weeks.

Unlike normal chlorine that is used up when you get in, SmartChlor continues to maintain the same level, which is up to 75%* less than hot tubs using dichlor (standard hot tub chlorine). That’s why we call it self-regulating. It goes to work when the hot tub needs sanitizing so there are no frustrating yo-yo chlorine levels. This time-released method is also why less shock is needed to maintain the hot tub.

This technology is so unique it has its own testing method that’s easier than standard test strips.

Question 2

How do FROG @ease Test Strips work?

Accepted Answer

In 2 seconds, you can know precisely whether your pH, Total Alkalinity and Hardness are balanced, plus whether or not SmartChlor^® needs replacing. Simply dip the FROG @ease Test Strip into the water, remove with the pads facing up and shake once to remove the water on the FROG Test Strips. Then hold it up next to the color chart on the back of the bottle to compare colors.

If the SmartChlor color on the strip is darker than the bottle label, the water is fine. If it is lighter it's time to replace the Smartchlor Cartridge.

This technology is so unique it has its own testing method that’s easier than standard test strips.

Question 3

How to Start-Up a Hot Tub with FROG @ease

Accepted Answer

Question 4

What is SmartChlor Technology

Accepted Answer

A new standard for keeping your Hot Tub water crystal clear- continuously.

Less Chlorine

Up to 75%* less chlorine with no frustrating yo-yo chlorine levels.

Less Shocking

Only shock once a month!

Self Regulates

Self-regulates for continuous crystal clear water.

Less Odors

Easy on hot tub surfaces with less odors.

Unique form of chlorine that works only with FROG minerals
It’s EPA registered
Unlike dichlor it’s slow dissolving
It’s self-regulating by automatically delivering more free chlorine when needed
It maintains a consistent 0.5 – 1.0 ppm free chlorine level at all times

Question 5

Manuals & Documents

Accepted Answer

FROG @ease for Bullfrog Spas Manual- English

FROG @ease Sistema En Linea Bullfrog Manual – Español

Question 6

Your Bullfrog Spas^® Hot Tub Comes with the FROG @ease Sanitizing System

Accepted Answer

We hope you’re enjoying your Bullfrog Spas^® hot tub! Bullfrog Spas^® come with FROG @ease sanitizing systems. Did you know that Bullfrog Spas^® and FROG are two different companies? FROG has a long and strong relationship with Bullfrog Spas^®.

Bullfrog Spas^® is the expert at making hot tubs.

FROG is the expert at sanitizing systems for hot tubs.

For all hot tub-related questions, you’ll want to contact your dealer or Bullfrog Spas^®. They know all about the hot tub itself.

For questions about sanitizing your water – that’s FROG. Contact FROG anytime Monday through Friday between 8 a.m. – 5 p.m. CDT. Or email us at customer.service@kingtechnolog.com. We’d love to hear from you, and we’re here to answer your questions. We want to make sure you have accurate information; we can give you tips – we want you to enjoy your Bullfrog Spas^® hot tub.

Bullfrog Spas^® makes spas.

FROG puts in the “ahhs…”

Question 7

How Do I Know When my SmartChlor Cartridge is Empty?

Accepted Answer

The FROG @ease Test Strip Out Indicator on the back of the Test Strip Bottle indicates if the SmartChlor cartridge is empty:
When the test strip color is lighter than the single-color image on the bottle, it’s time to replace the SmartChlor Cartridge.
If you think the SmartChlor cartridge may be empty, remove it from the system, drain all the water and shake the cartridge. If you don’t hear any ingredients inside, it’s empty - it’s time to replace it. If not, put it back in and test the water again in a few days

Question 8

How do I Adjust the SmartChlor Cartridge and When?

Accepted Answer

Set the FROG @ease SmartChlor Cartridge to the setting that matches your hot tub model number. The dial is on the bottom of the silver SmartChlor cartridge, twist it up or down. Once set, the SmartChlor Cartridge will maintain a low 0.5 to1.0 ppm chlorine level as long as the pH stays within 7.2 and 7.8.

When to adjust: Because SmartChlor self-regulates at a low 0.5 to 1.0 ppm turning up the dial will only result in building up the reserve faster. Therefore, it is rare that you would need to increase the setting. If you feel the SmartChlor cartridge is dispensing too quickly:

Try lowering the setting number by one
Decrease your hot tub’s circulation time
Free chlorine will always remain at 0.5 to 1.0 ppm, by decreasing the dial you are slowing the buildup of the reserve

Question 9

How is SmartChlor different than standard chlorine?

Accepted Answer

Dichlor

The most common chlorine used in hot tubs

SmartChlor

A unique form of chlorine that works only with FROG minerals

Dissolves quickly

Dissolves slowly even in hot water

Used up immediately as contaminants enter the water and has no reserve

Creates a reserve of chlorine that converts to free chlorine when contaminants enter the hot tub

Free chlorine level drops significantly under demand, more dichlor must be added to keep up with the demand – it’s a yo-yo effect

Self-regulates; it maintains a consistent 0.5 to 1.0 free chlorine level in the hot tub for the life the cartridge

Must maintain industry standards of 2 – 4 ppm

Reduces overall chlorine use up to 75%* by only needing 0.5 – 1 ppm

Contains up to 50% Cyanuric Acid, which leads to a quick build up resulting in itchy, cloudy water with shorter life. You must drain and refill more often.

Contains zero Cyanuric Acid – no build up possible; the water lasts longer

Strong odors occur when dichlor combines with contaminants in the water. Requires a shock treatment.

SmartChlor is self-shocking for the life of the cartridge. We recommend that you shock right before putting a new cartridge in which is about once a month. Therefore, when the SmartChlor level is declining as the old cartridge is used up you get rid of any contaminants with a shock and start, and then with a new cartridge. The result is no unpleasant odors at any time.

Question 10

How long should the SmartChlor Cartridge Last?

Accepted Answer

The amount of time a SmartChlor Cartridge will last is based on 3 things:

The SmartChlor Cartridge dial setting, which is based on the number of gallons a hot tub holds:

The SmartChlor Cartridge is one size.
Whatever sanitizer you use, you’ll need more to sanitize more water, and less to sanitize less water.
Larger hot tubs require a higher SmartChlor Cartridge dial setting, which allows the SmartChlor to dissolve faster to sanitize larger hot tubs.

The number of people who use the hot tub:

The more a hot tub is used, the more sanitization is needed.
If your hot tub is used frequently, you may need to turn the SmartChlor Cartridge dial up to sanitize your hot tub. This will cause the SmartChlor Cartridge to run out faster.

Filtration of water per day:

The more often the water is circulated the faster the SmartChlor dissolves.
If your hot tub has frequent filtration, you may want to turn down the SmartChlor Cartridge dial to slow down how fast the SmartChlor dissolves.

What is the average life for a SmartChlor Cartridge?

The recommended dial setting for the SmartChlor Cartridge is based on gallons and assumes 2 people using the hot tub 2-3 times per week, with a filtration of about 4 hours per day.
For a 400-gallon hot tub under those conditions, the SmartChlor Cartridge should last about 3-4 weeks. Larger hot tubs, more frequent use, more people using the hot tub or more filtration time require a higher dial setting and will use up the SmartChlor Cartridge faster.

How can I get the longest life possible from my SmartChlor Cartridge?

The following guidelines should help lessen the demand on the SmartChlor and help it last longer:
- Always keep your hot tub water balanced. Click here for our easy water balance guide
- Always shower before using the hot tub
- Only rinse swimsuits, don’t use detergent – if you do, rinse extra thoroughly
- Keep hair out of the water
- Keep contaminants, from food to beverages, leaves or debris out of the hot tub
- If the hot tub is used more often, shock more often with a non-chlorine shock like FROG Maintain™
If you use your hot tub less frequently or follow these guidelines, you may be able to turn the SmartChlor Cartridge dial setting down but REGULARLY check the SmartChlor Out Indicator on the FROG® @ease® Test Strips to ensure you have enough SmartChlor in the water to sanitize the water properly.

Question 11

How to get started with FROG @ease for Bullfrog Spas

Accepted Answer

Bromine users: Drain, clean and refill the hot tub before using FROG @ease. Dichlor users: Test your hot tub water to determine the Cyanuric Acid level:

If it’s below 20 ppm, you can convert immediately to FROG @ease
If it’s higher, you’ll need to drain, clean and refill the hot tub.

Now, Let’s Get Started! Watch this video get started: Or Follow these directions:

1. Test the hot tub water with FROG @ease Test Strips and balance your Total Alkalinity, pH and Total Hardness (for help, see our water balance guidelines)
2. Add FROG Jump Start^® for a start-up shock
3. Set the dial on the FROG @ease blue Mineral Cartridge to #4 (the dial is on the bottom of the cartridge)
4. Set the FROG @ease silver SmartChlor Cartridge per the chart: (the dial is on the bottom of the cartridge)
1. Place the cartridges in the holder and insert the cartridge holder between the filter cartridges, pushing down until it stays in place
2. When the SmartChlor Cartridge is empty, replace it
3. After 4 months of using the Mineral Cartridge, replace the entire FROG @ease System that includes a FROG @ease Mineral Cartridge
4. Shock hot tub using FROG Maintain™

Question 12

Why it’s essential to use FROG @ease Test Strips

Accepted Answer

A hot tub using FROG @ease does not test the same way as a hot tub using dichlor
FROG @ease uses a unique chlorine, SmartChlorTechnology, plus minerals to maintain a consistent low chlorine level and keep your hot tub water Cleaner, Clearer and Softer
FROG @ease Test Strips were designed especially with an Out Indicator, a one-color match that designates when the SmartChlor Cartridge is empty. They also measure Total Alkalinity, pH, and Total Hardness levels for proper water balance
When the FROG @ease Test Strip is lighter than the Out Indicator color block, located on the test strip bottle, it’s time to replace the SmartChlor Cartridge
FROG Test Strips do not measure Free Chlorine
Why? Since the Free Chlorine remains consistently at 0.5–1.0 ppm there is no need to test for it
SmartChlor creates a reserve that converts to Free Chlorine when it senses the demand, it’s self-regulating. The reserve will start high and slowly deplete over the life of the cartridge as it converts to Free Chlorine when needed - no action required
With standard chlorine, like dichlor, you must maintain a Free Chlorine level of 2.0 – 4.0 pm, much higher than FROG @ease, and you need to shock when the Total Chlorine level is higher than the Free Chlorine.
With SmartChlor, Total Chlorine will always be higher than Free Chlorine until the Cartridge is empty. Total chlorine is represented by the SmartChlor reserve that is slowly used up over the life of the cartridge

Question 13

Why do Your Products use Single-Use Plastics?

Accepted Answer

FROG®’s goal was and is to make water care easier for hot tub owners. Because sanitizers contain hazardous chemicals, FROG set out to create products with no measuring, no guessing and no accidental spilling.

Prefilled cartridges make replacing chemicals easy and convenient for hot tub owners, with no need to store opened containers.

FROG products are regulated by the EPA and DOT. This means FROG must meet the required standards for shipping and storage.

Currently, FROG is actively investigating how to help mitigate the plastics issue while continuing to provide all the benefits, that include not ever needing to touch, measure or store opened containers of chemicals.

Question 14

Why Isn’t the Mineral Cartridge Sold Separately?

Accepted Answer

The blue Mineral Cartridge last for 4 months. After that, most people choose to drain and refill their hot tub. Therefore, we packaged the new mineral cartridge with everything you need to start up a freshly filled hot tub.

When you refill your hot tub, you’ll need to balance your hot tub water with FROG @ease Test Strips and adjust as they indicate. Then add FROG Jump-Start to shock the water and insert your new Mineral Cartridge with a SmartChlor Cartridge in your holder custom designed for Bullfrog Spas^®.

The SmartChlor and Mineral Cartridges work together. The SmartChlor self-regulates with a low level of chlorine on demand. It needs to be replaced when depleted – the “Out Indicator” on the FROG @ease Test Strips indicates this.

The Mineral Cartridge lasts for 4 months, and then the minerals are spent (even if you feel or hear them inside.)

Our goal was to make hot tub water care easier, that’s why all the products are included in one System box. You can be assured that you’ll have what you need when you refill your hot tub.

In between, you can purchase the 3-pack of SmartChlor Cartridges.

FROG^® @ease^® for Bullfrog^® Spas

Hot Tub Sanitizer Custom Designed for Bullfrog® Spas

Another FROG @ease benefit – no cyanuric acid that can lead to problems.